Privacy Policy

1. Introduction

This Privacy Policy outlines how BioFit collects, stores, uses, and protects customer information when visiting our website, purchasing research-use materials, or submitting inquiries through our platform.

2. Information We Collect

We may collect the following types of information:

  • Customer Information: Name, email address, billing details, shipping address, and information provided through forms, checkout pages, or support requests.

  • Technical Information: IP address, browser type, operating system, device information, and browsing behavior used for website optimization and security purposes.

  • Cookies & Analytics: Data collected through cookies and tracking technologies to improve website functionality, user experience, and performance analytics.

3. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders for qualified laboratory research materials

  • Provide customer support and order-related communication

  • Assist with documentation, shipping, and material-identification inquiries

  • Improve website functionality, performance, and security

  • Maintain internal operational records and compliance requirements

BioFit does not sell, rent, or distribute customer personal information to third parties for marketing purposes.

4. Data Protection

We implement reasonable security measures designed to protect your information from unauthorized access, misuse, disclosure, or alteration. While we strive to maintain secure systems, no online platform can guarantee complete security at all times.

5. Third-Party Services

BioFit may utilize third-party providers for payment processing, shipping, analytics, website hosting, fraud prevention, and communication services. These providers may process limited information only as necessary to support website operations, order fulfillment, and customer support.

6. Cookies

Cookies are used to enhance website functionality, improve browsing experience, remember user preferences, support security, and analyze website performance. Users may disable cookies through browser settings; however, some website features may not function correctly if cookies are disabled.

7. Research Use Notice

Products supplied by BioFit are intended strictly for qualified laboratory research, in-vitro analytical evaluation, and non-clinical research purposes only. Customer information is collected and processed solely for operational, fulfillment, security, documentation, and compliance-related purposes.

8. Your Consent

By accessing or using the BioFit website, you acknowledge and agree to the terms outlined in this Privacy Policy.

9. Changes to This Privacy Policy

BioFit reserves the right to update or modify this Privacy Policy from time to time. Any changes will be reflected on this page along with the updated revision date.